finally, after almost a year of being disconnected at home, Digitel has finally come in to fix our landline and internet connection. based on our billing statements, it’s been almost 9 months since our last payment hence, it should be about that same duration that our phone hasn’t been working. yes dearies… 9 long months.
follow-ups did not stop, since their billing didn’t. why should we pay for something we didn’t consume? that’s stealing.
owing to our experience of being connected and disconnected in just a two-week period, i can’t say i’m hopeful that this will be for the long-run. i’m actually half-expecting that we’ll be going to their service center. either to request AGAIN to fix our line or to return their unit.
so, a word of advice, if you’re planning to subscribe to digitel, think twice. it’s not just me. there are a bunch of people out there with really REALLY bad experiences with the provider. count me as one of them.
so if you’re already a digiHELL errr… digitel subscriber, welcome to the club. if you’re still choosing a provider, you can cross out digitel, methinks.